Terms of Service

1. Definitions

Service: The Joni application, website, agent infrastructure, and all related features.

JONI: The orchestrator that coordinates the specialized agents working on your behalf.

Agent: A specialized AI process that performs tasks within your workspace, including agents that send email, place calls, browse the web, or analyze data.

Workspace: Your isolated environment, including encrypted storage, your custom subdomain, your agent email address, and your dedicated phone line.

Credits: The unit of account used inside Joni. One Credit equals $0.01 USD. Credits are consumed when agents perform actions.

Top Up: A one-time, non-renewing purchase of additional Credits.

Subscription: A recurring plan (Personal or Enterprise) that grants a monthly allotment of Credits and renews automatically until cancelled.

Joni Store: The marketplace where third party developers publish agents and skills.

Wallet: A multi-chain digital asset wallet feature available within the Service.

2. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction if higher, to use Joni. By using the Service you represent that you meet this requirement and have the legal capacity to enter into these Terms. Joni is not directed at children, and we do not knowingly collect data from anyone under 18.

3. Your Account

To use Joni you must register an account. During onboarding you will receive or select a handle, and your Workspace will be provisioned with a custom subdomain on .joni.computer, an agent email address, and a blockchain wallet.

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account, including actions taken by your Agents.
• Providing accurate registration information and keeping it current.

You must notify us promptly of any unauthorized use of your account. We are not liable for losses arising from your failure to safeguard your credentials.

4. The Service

Joni provides you with a personal AI computer delivered as a chat application. JONI orchestrates a team of specialized Agents that operate within your isolated Workspace. The Service includes a persistent memory system that stores long-term facts and dated working notes to improve continuity across sessions.

We may add, change, or remove features at any time. We will make reasonable efforts to notify you of material changes that adversely affect core functionality.

5. AI Agents and Autonomous Actions

This section is important. Please read it carefully.

Your Agents can take real world actions on your behalf, including but not limited to sending and receiving email from your agent email address, placing and receiving calls on your dedicated phone line, browsing websites, completing forms, and interacting with third party services.

You acknowledge and agree that:

• You authorize these actions: When you instruct an Agent, or configure an Agent to act automatically, you authorize the resulting actions and are responsible for them as if you performed them yourself.
• AI output can be wrong: Agents may produce inaccurate, incomplete, or unintended results. You are responsible for reviewing outputs before relying on them, especially for decisions with financial, legal, medical, or other significant consequences.
• No professional advice: Agents that analyze data, summarize information, or model finances do not provide professional, legal, financial, tax, or medical advice. You should consult a qualified professional before acting on such output.
• Third party impact: Actions your Agents take may affect third parties (for example, the recipient of an email or call). You are responsible for ensuring those actions are lawful and consistent with these Terms.

You agree not to configure or instruct Agents to perform any action that violates Section 9 (Acceptable Use) or applicable law.

6. Credits, Pricing, and Billing

6.1 Credits

Credits are the unit of account inside Joni. One Credit equals $0.01 USD. Agents consume Credits when they perform actions, based on published burn rates that reflect underlying provider costs plus a margin. Credits have no cash value, are not a deposit, and are not redeemable for cash except where required by law.

6.2 Roll over

Credits roll over for up to 6 months from the date they are granted or purchased. Unused Credits expire after this period.

6.3 Subscriptions

Personal and Enterprise Subscriptions grant a monthly allotment of Credits and renew monthly until cancelled. Subscriptions are auto renewable purchases. You may cancel at any time, with cancellation taking effect at the end of the current billing period.

6.4 Top Up

A Top Up is a one-time, non-renewing purchase of additional Credits. A Top Up does not renew automatically and is added to your balance as a consumable.

6.5 Purchases through app stores

Where you purchase Subscriptions or Top Ups through a third party app store (such as the Apple App Store), the purchase is also subject to that store’s terms. Billing, renewals, refunds, and cancellations for those purchases are handled by the app store in accordance with its policies. Prices for in app purchases may differ from web prices to account for app store commissions.

6.6 Trial and bonus Credits

Credits granted as part of a coupon, promotion, trial, or bonus may carry conditions and are non-transferable. We may modify or withdraw promotional Credits at any time.

6.7 Taxes

Prices may exclude applicable taxes. You are responsible for any taxes associated with your purchases, except for taxes on our income.

6.8 Changes to pricing

We may change prices, burn rates, plan allotments, and the Credit model on a going forward basis. We will provide reasonable notice of material changes.

7. Credit Transfer

The Service may allow you to transfer Credits to another user. Transfers are subject to the following:

• The recipient is identified by email address only.
• Transfer limits apply (for example, a daily cap and a per transfer cap). Current limits are published in the Service.
• Trial, bonus, and promotional Credits are non-transferable.
• Transfers are final once completed. You are responsible for confirming the recipient before transferring.

We may suspend or limit transfers to prevent fraud, abuse, or violation of law.

9. Acceptable Use

You agree not to use the Service, or configure your Agents, to:

• Violate any law or the rights of others.
• Generate, distribute, or facilitate illegal content, including child sexual abuse material, content that exploits or endangers minors, or content that incites violence.
• Create malware, exploits, phishing pages, spam, or other malicious content.
• Send unsolicited bulk communications or otherwise misuse your agent email address or phone line.
• Harass, threaten, defame, or impersonate any person.
• Infringe intellectual property or misappropriate trade secrets.
• Circumvent usage limits, security controls, or rate limits, or attempt to access another user’s Workspace.
• Use the Service to develop a competing product by copying or extracting non public components.
• Conduct fraudulent, deceptive, or money laundering activity, including through the Wallet feature.

We may suspend or terminate access for violations, and may remove content or disable Agents that breach this section.

10. Joni Store

The Joni Store lets third party developers publish agents and skills. When you install or use third party agents or skills:

• They are provided by the developer, not by us. We do not endorse or guarantee them.
• They may be subject to the developer’s own terms.
• They may access parts of your Workspace as described at installation. You are responsible for reviewing the permissions you grant.

We may review, restrict, or remove listings, but we are not obligated to monitor third party content. If you publish to the Joni Store, you are subject to separate developer terms and are responsible for your listings.

11. Your Content

You retain ownership of the content you provide to Joni, including prompts, files, and the outputs generated for you (“Your Content”). You grant us a worldwide, non-exclusive license to host, process, transmit, and display Your Content solely to operate, secure, and improve the Service and to perform the actions you request.

You are responsible for Your Content and for having the rights necessary to provide it. Do not upload content you are not permitted to use.

12. Our Intellectual Property

The Service, including its software, design system, branding, and the JONI orchestrator, is owned by us or our licensors and is protected by intellectual property laws. Joni is built on a fork of the OpenClaw framework and complies with the applicable open source license terms. Except for the rights expressly granted in these Terms, we reserve all rights. You may not copy, modify, reverse engineer, or create derivative works from the Service except as permitted by law or an applicable open source license.

13. Third Party Services

The Service relies on third party providers to deliver functionality, including infrastructure, model routing, email, and browsing services. Your use of the Service may involve transmitting data to these providers as described in our Privacy Policy. We are not responsible for the acts or omissions of third party providers, and your use of their services may be subject to their terms.

14. Privacy

Our Privacy Policy explains how we collect, use, and share information. By using the Service you acknowledge that we process information as described there.

15. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non infringement. We do not warrant that the Service will be uninterrupted, error free, or secure, or that AI outputs will be accurate or reliable. To the maximum extent permitted by law, you use the Service at your own risk.

16. Limitation of Liability

To the maximum extent permitted by law, we and our affiliates, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or digital assets, arising from or related to your use of the Service.

To the maximum extent permitted by law, our total liability for any claim arising from or related to the Service will not exceed the greater of (a) the amounts you paid us in the 12 months before the event giving rise to the claim, or (b) $100 USD.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

17. Indemnification

You agree to indemnify and hold us harmless from claims, losses, and expenses (including reasonable legal fees) arising from your use of the Service, Your Content, actions taken by your Agents at your direction, or your violation of these Terms or applicable law.

18. Suspension and Termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or other users.

On termination, your right to use the Service ends. We may delete your Workspace and data in accordance with our Privacy Policy and retention practices. Sections that by their nature should survive termination will survive, including Sections 11 through 17, 19, and 20.

19. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms with a new “Last updated” date and, for material changes, provide additional notice. Your continued use after the changes take effect constitutes acceptance.

20. Governing Law and Disputes

These Terms are governed by the laws of the State of Israel, without regard to conflict of law rules. Any dispute will be subject to the exclusive jurisdiction of the competent courts located in Tel Aviv, Israel, unless otherwise required by applicable consumer protection law in your jurisdiction.